We aim to ensure customer satisfaction; however:

1. Eligibility
   
   
   • Exchanges may be allowed within 3 days of receiving the product.
     
     
   • Item must be unused, unwashed, undamaged, and with all original packaging and tags.
     
     
2. Non-Returnable Items
   
   
   • Sale items, discounted pieces, stitched/custom-sized items, and accessories are not eligible for returns or refunds.
     
     
3. Damaged Items
   
   
   • If product arrives damaged or incorrect, contact us within 24 hours with pictures for review.
     
     
4. Refunds
   
   
   • Refunds are provided only in cases where the product is out of stock or cannot be repaired/replaced.
     
     
   • For approved refunds, payment will be issued via store credit or original payment method (where applicable).
     
     
5. Exchange Costs
   
   
   • Courier charges for exchanges are borne by the customer unless the mistake is from our end.